Hours: 42.5 hours/week, standard operational hours of 08:00-17:00 Monday – Friday, plus on call, worked on a 6-week rotation.
Key duties will include:
Carrying out installation of new equipment and service maintenance of existing equipment
Providing emergency call-out cover and attending breakdowns.
Maintaining work diary liaising with both Service Control and customers to ensure any changes are managed efficiently and effectively.
Following and promoting best practice and working to ‘Right-first time’ standards of workmanship
Supporting Service Admin with timely submissions of work orders
Supporting Store personnel with key stock processes
Applying customer care skills at all times, ensuring customer expectations are met and kept regularly informed of job progress.
Management of company van including daily driver safety checks, manufacturers servicing, and notifying Service Control of any driving licence endorsement, parking, or speeding fines
The ideal applicant
You will be able to work on your own initiative and have sound judgment and decision-making skills.
You will have good communication skills, both on the telephone and face-to-face
You will be confident using a computer.
Willing to travel.
What can Fullwoodhead Dairy Supplies Ltd offer you?
At Fullwoodhead Dairy Supplies Ltd, it is our philosophy to try to do everything we can to ensure that everyone working for us is happy and gets pleasure and satisfaction from their work. We are committed to training and developing our employees to enable them to achieve their maximum potential. We also provide the following:
Market surveyed salary – reviewed annually.
Company Vehicle
Employer contributory pension
Staff accounts with discounted prices
Company sick pay after qualifying period.
Role-specific company clothing/uniform
Recognition and support for health and work-related well-being
CONTACT For more information about this position, please contact Jean Wilson on jean@fullwoodhead.co.uk
DECLARATION Please note that in applying for this position, you agree and confirm that all information provided within your application is accurate and up to date. In applying, you understand that any false information or deliberate omissions will disqualify you from employment or may render you liable for dismissal.In submitting your application, you also confirm that you consent to the organisation using and keeping information you provide as part of the recruitment process and/or personal information supplied by a third party (e.g. referees) relating to your application or future employment.
